Work With Us

Work With Us

A global company with dedicated staff who strive to be the best in their field

Have you considered a career in insurance? It’s not only for those with underwriting experience or actuarial qualifications - you’d be surprised at the broad spectrum of skills, abilities and qualifications that are valuable in the insurance world.

At Liberty Specialty Markets, we are always on the lookout for quality people with a legal, engineering, business, finance, environment, or construction background; people who understand sales and marketing, know how to build and maintain relationships with clients, and have an instinct for delivering excellent client service.

We are unusual in having a high staff retention rate: people join us, and they stay. But that doesn’t mean they get stuck. There are many career and personal development opportunities to take advantage of while working with Liberty, including opportunities for promotion, lateral movement, transfers and travel. It’s a bit like a large family firm, and the professional and social bonds that you create are genuine.

Liberty opened in Sydney in 1999, and today employs more than 350 staff in Brisbane, Melbourne, Adelaide, and Perth, as well as Hong Kong, Singapore and Kuala Lumpur. Our combined turnover (gross written premiums) across Asia Pacific exceeds US$400 million annually.

The benefits of working for a global organisation like Liberty are significant. If you think you have what it takes to work hard, strive to be the best and be a part of Liberty’s exciting future, we urge you to apply now for one of our current vacancies.

Current Vacancies

Senior Processing Services Assistant | Malaysia

Location: Kuala Lumpur | Malaysia

Job Type: Full Time

Job Area: Processing Services Team

Applications Close: 31 Aug 2019

Liberty Specialty Markets, offers specialty and commercial line insurance and reinsurance across Asia Pacific. 
 
Find out what it takes to be part of a global Fortune 100 company that exists to help people embrace today and confidently pursue tomorrow.
  • Global company.
  • Competitive salary and benefits.
  • Career development opportunities.
  • Team-work culture.
The Opportunity
 
We are looking for experienced Senior Processing Services Assistants to provide administration support to all the Underwriting and Claims teams across Asia Pacific in a timely and compliant manner. If you are a good communicator and enjoys working on projects, we love to hear from you.
 
This role reports to the Team Manager of the Processing Services Team (PST) based in Kuala Lumpur.
 
Key responsibilities
  • Ensuring all Underwriting & Claims teams across Asia Pacific are provided with administrative support in adherence with the SLA document including but not limited to:
    • Logging and clearing submissions
    • Policy processing including policy wordings etc.
    • Processing claim payments
    • Completing loss runs
    • Claims and underwriting e-file uploads
    • Creation of broker/reassured codes
    • Any newly transitioned tasks to PST
  • Assist PST Team Leader/Manager in training & reviewing new joiner's task according to the competency benchmark ensuring they meet the agreed accuracy score upon completion of training.
  • Participate actively in pilot migration for any newly transitioned tasks including system testing, transferring of knowledge and assisting in creation of manuals.
  • Assist Team Leader/Manager in monthly quality checks when assigned.
  • Maintaining a highly effective and responsive working relationship with all internal stakeholders.
  • Prioritising work commitments ensuring daily workflows are managed effectively and KPIs/SLAs are maintained.
  • Complying with all training materials and manuals.
  • Ensuring compliance with all legal, statutory and corporate affairs requirements on a timely basis.
Qualifications and Soft Skills
  • Holds a Bachelor’s degree in Accounting/Business/Banking/Insurance or any other related field.
  • Minimum 2 years’ experience in handling end-to-end processing of transactional tasks gained in the insurance industry is preferred.
  • It will be an added advantage if you can read, write and communicate fluently in Cantonese and Mandarin as this role will be working with stakeholders in China.
  • Engaged and committed to continual process improvements.
  • Organized, reliable, analytical, meticulous and able to communicate effectively.
  • Has high attention to details, focus in data accuracy and able to multi-task effectively.
  • Proactive, results oriented and good interpersonal skills.
  • Must be a good team player and able to deal with all level of stakeholders across Asia Pacific with ease.
  • Focused on quality outcomes in communications and all systems related transactions.
  • Willingness to be flexible with changes to work arrangements according to business needs.
  • Able to deal with stakeholder complaints in a professional and friendly manner and escalate where appropriate.
What’s Next?

If you believe you can make a positive contribution to our team and want to be part of Liberty’s exciting future we would love to hear from you.

Please click APPLY NOW and attach your resume.

 
Agencies – We’ve got this covered!


We care about your privacy and the protection of your information. Click here for our Privacy Policy. By submitting an application for this role, you confirm that you have read, understood and consent to our Privacy Policy and further, that we may store any information you provide in the cloud and/or a third party platform used by the Liberty Mutual Group. You also agree that we may transfer your information to another country, including a country with different privacy laws to that of your own. You further agree that we may store your information for a period of up to 5 years and that we may contact you about relevant employment opportunities with the Liberty Mutual Group.

Processing Services Assistant | Malaysia

Location: Kuala Lumpur | Malaysia

Job Type: Full Time

Job Area: Strategy & Change Management

Applications Close: 31 Aug 2019

Liberty International Underwriters offers specialty and commercial line insurance and reinsurance across Asia Pacific. 

Find out what it takes to be part of a global Fortune 100 company that exists to help people embrace today and confidently pursue tomorrow.

  • Global company.
  • Competitive salary and benefits.
  • Career development opportunities.
  • Team-work culture.

Key Responsibilities.

  • Ensuring all Underwriting & Claims teams across Asia Pacific are provided with administrative support in adherence with the SLA document including but not limited to:
    • Logging and clearing GCS Submissions
    • Policy Processing including Policy Wordings etc.
    • Processing Claim Payments
    • Completing Loss Runs
    • Claims and UW e-File uploads
    • Creation of broker/reassured codes
    • Any newly transitioned tasks to PST
  • Maintaining a highly effective and responsive working relationship with all internal stakeholders.
  • Prioritising work commitments ensuring daily workflows are managed effectively and KPI/SLA maintained
  • Demonstrating behavior at all times in line with the Liberty core values
  • Comply with all training materials and manuals and contribute to an effective and strong team-work culture.
  • Ensuring compliance with all legal, statutory and corporate affairs requirements on a timely basis.

Qualifications and Soft skills

  • Holds a Bachelor’s degree in Accounting/Business/Banking/Insurance or any other related field. Fresh graduates are encouraged to apply.
  • Minimum 2 years’ experience in handling end-to-end processing of transactional tasks gained in the insurance industry is preferred.
  • Engaged and committed to continual process improvements.
  • Organized, reliable, analytical, meticulous and able to communicate effectively.
  • Has high attention to details, focus in data accuracy and able to multi-task effectively.
  • Must be a good team player and able to deal with all level of stakeholders across Asia Pacific with ease.
  • Able to read, write and communicate fluently in Cantonese and Mandarin is preferred.
  • Focused on quality outcomes in communications and all systems related transactions.
  • Ability to deal with stakeholder complaints in a professional and friendly manner and escalate where appropriate.

What Next?

If you believe you can make a positive contribution to our team and want to be part of Liberty’s exciting future we would love to hear from you.

Please click APPLY NOW and attach your resume.

 
Agencies – We’ve got this covered!


We care about your privacy and the protection of your information. Click here for our Privacy Policy. By submitting an application for this role, you confirm that you have read, understood and consent to our Privacy Policy and further, that we may store any information you provide in the cloud and/or a third party platform used by the Liberty Mutual Group. You also agree that we may transfer your information to another country, including a country with different privacy laws to that of your own. You further agree that we may store your information for a period of up to 5 years and that we may contact you about relevant employment opportunities with the Liberty Mutual Group.

Finance Processing Services Assistant | Malaysia

Location: Kuala Lumpur | Malaysia

Job Type: Full Time

Job Area: Processing Services Team

Applications Close: 31 Aug 2019

Liberty Specialty Markets, offers specialty and commercial line insurance and reinsurance across Asia Pacific. 

Find out what it takes to be part of a global Fortune 100 company that exists to help people embrace today and confidently pursue tomorrow.

  • Global company.
  • Competitive salary and benefits.
  • Career development opportunities.
  • Team-work culture.

The Finance Processing Services Assistant, is primarily responsible for ensuring that receipting, allocations, specific debt management activities, payments processing and other finance services, as well as associated journals and reconciliations are completed in accordance with Liberty policy and procedural guidelines accurately and in a timely manner.  The role requires interaction with internal and external stakeholders to ensure minimum outstanding debts levels are maintained, unallocated cash is minimized and payments are correctly processed.

Key responsibilities

  • Processing and allocating receipts and payments in accordance with Liberty policy and procedure
  • Ensuring unallocated cash is maintained at a minimum level and followed up actively
  • Sending finance email chasers for overdue broker debt and taking relevant action for responses received
  • Responding to debtor related queries and unallocated cash variances from internal and external customers as required
  • Informing the Finance Processing Services Team Leader of unallocated cash and debtor issues or payments issues that may arise
  • Maintaining records of documents processed for ready access and producing various reports when required
  • Assisting with month end accounting procedures and with the production of monthly or quarterly reports as required
  • Responsible for keeping procedural notes and manual up to date for all assigned tasks
  • Contributing to process performance reviews, efficiency reviews and audits as required
  • Maintaining a highly effective and responsive working relationship with all internal and external stakeholders
  • Prioritising work commitments ensuring daily, weekly and monthly workflows are managed effectively
  • Ensuring compliance with all legal, statutory and corporate affairs requirements on a timely basis

Qualifications and Soft Skills

  • High level of customer focus – internal and external
  • High level of attention to detail and accuracy skills
  • High ability to manage through IT systems, including advanced Microsoft excel skills and preferably a working knowledge of SAP
  • Strong prioritisation and time management skills
  • Demonstrated accounting experience, preferably in Accounts Receivable or Accounts Payable
  • Previous relevant experience in the Insurance industry desirable, however, fresh Graduates are also encouraged to apply as training will be provided
  • Sound oral and written English communication skills
  • Tertiary qualifications in a related discipline would be highly desirable (Accounting, Finance, Business)

Does this role sound like you or know someone great? If so, then we would love to hear from you.

What Next?

If you believe you can make a positive contribution to our team and want to be part of Liberty’s exciting future we would love to hear from you.

Please click APPLY NOW and attach your resume.

 
Agencies – We’ve got this covered!


We care about your privacy and the protection of your information. Click here for our Privacy Policy. By submitting an application for this role, you confirm that you have read, understood and consent to our Privacy Policy and further, that we may store any information you provide in the cloud and/or a third party platform used by the Liberty Mutual Group. You also agree that we may transfer your information to another country, including a country with different privacy laws to that of your own. You further agree that we may store your information for a period of up to 5 years and that we may contact you about relevant employment opportunities with the Liberty Mutual Group.

Why Work at Liberty?

Well, that depends on your outlook and what’s important to you. You decide.

Reward and recognition

  • Competitive salary
  • Salary packaging options
  • Annual short-term incentive programme (permanent staff)
  • Generous health and medical insurance coverage in Asia
  • Liberty Star Award staff recognition programme
  • Generous paid parental leave (over and above legislated requirements)
  • Liberty Employee Assistance Programme (confidential counselling service)
  • Annual free flu vaccination and skin checks.

Career development

  • Sophisticated induction programme
  • Robust technical and non-technical training
  • Development planning and objective setting
  • Promotion from within
  • Internal advertisement of career opportunities
  • External Study Programme including study leave options and financial assistance
  • Travel, transfer and secondment opportunities
  • Project work and overseas audit assignments
  • Management and leadership development programmes
  • Fast-growing global company with Asia Pacific offices in Sydney, Melbourne, Brisbane, Adelaide and Perth, as well as Singapore, Hong Kong, and Malaysia.

Our Workplace Culture

At Liberty, we take a long-term view, and part of that is building real relationships, both internally, with colleagues, and externally, with our clients and brokers. A culture of teamwork underpins everything we do at Liberty.

Liberty’s leadership team has the stability, experience and foresight to steer us through the ups and downs of the financial cycle, while empowering staff to focus on market relevance and delivering quality customer service.

Experience and stability – it’s what draws us together, and what sets us apart. Our parent company, Liberty Mutual, has been helping people live safer, more secure lives for over a century, and Liberty Specialty Markets is proud to be a part of that tradition.

Our nominated charities align themselves with this philosophy and all Liberty employees are actively encouraged to ‘do their bit’ for these and other charities. All staff receive one day of paid leave per year to allow them to give back to the community.