Current Vacancies

Liberty Specialty Markets, offers specialty and commercial line insurance and reinsurance across Asia Pacific.

Find out what it takes to be part of a global Fortune 100 company that exists to help people embrace today and confidently pursue tomorrow.

• Global company.
• Competitive salary and benefits.
• Career development opportunities.
• Team-work culture.

The Finance Processing Services Team Leader, is responsible for leading a small team of Finance Processing Services Assistants (FPSAs) focused on providing receipting, allocations, debt management, payment processing and other finance services to Liberty Asia Pacific. 

Key responsibilities

• Playing a leading role in transitioning new finance processing services to the FPST
• Managing, monitoring and prioritising FPST workloads to ensure that service commitments are met including the production of FPST performance and other adhoc reports
• Contributing to a highly productive team environment by interacting professionally with all team members and providing guidance, development, support and assistance as required
• Monitoring and reporting on compliance with relevant Service Level Agreements, service standards, policies and procedures
• Maintaining a highly effective and responsive working relationship with all internal and external stakeholders
• Contributing to process performance reviews, efficiency reviews and audits as required
• Ensuring procedural manuals are maintained and updated for any approved changes procedures
• Creating, developing and facilitating and/or delivering training programs for FPSAs and continuously seeking out procedural and process productivity improvements
• Monitoring, managing and planning for future resourcing needs and on-boarding new FPST members
• Processing and allocating receipts and payments in accordance with Liberty policy and procedural guidelines as required
• Maintaining broker debt balances at an acceptable level in accordance with specific objectives and informing relevant regional Finance Managers as issues arise
• Ensuring unallocated cash is maintained at a minimum level and followed up actively and informing relevant regional Finance Managers as issues arise
• Responding to process and procedural queries from internal and external customers relating to broker debt management, management of unallocated cash and payments as required

Qualifications and Soft Skills

• Advanced level of customer focus – internal and external
• Advanced prioritisation and time management skills
• High level of team leadership and people management skills
• High level of attention to detail and accuracy skills
• Strong ability to drive results and focus on outcomes
• Advanced Microsoft excel skills and a strong ability to manage through IT systems (SAP is desirable)
• Strong verbal and written communications skills
• Demonstrated accounting experience, preferably in Accounts Receivable or Accounts Payable
• Demonstrated people management skills with 3 to 4 years in a supervisory position
• Previous relevant experience in a shared services division in the Insurance industry is desirable
• Previous experience in transitioning activities offshore is desirable
• Tertiary qualifications in a related discipline would be desirable
• Ability to read and write in Mandarin and/or Cantonese is an advantage as this role will be liaising with our international stakeholders including Hong Kong and China.
• Ability to read and write in Mandarin and/or Cantonese is an advantage as this role will be liaising with our international stakeholders including Hong Kong and China.

What Next?

If you believe you can make a positive contribution to our team and want to be part of Liberty’s exciting future we would love to hear from you.

Please click APPLY NOW and attach your resume.

Agencies – We’ve got this covered!

We care about your privacy and the protection of your information. Click here for our Privacy Policy.. By submitting an application for this role, you confirm that you have read, understood and consent to our Privacy Policy and further, that we may store any information you provide in the cloud and/or a third party platform used by the Liberty Mutual Group. You also agree that we may transfer your information to another country, including a country with different privacy laws to that of your own. You further agree that we may store your information for a period of up to 5 years and that we may contact you about relevant employment opportunities with the Liberty Mutual Group.

Liberty International Underwriters offers specialty and commercial line insurance and reinsurance across Asia Pacific. 

Find out what it takes to be part of a global Fortune 100 company that exists to help people embrace today and confidently pursue tomorrow.

• Global company.
• Competitive salary and benefits.
• Career development opportunities.
• Team-work culture.

Key Responsibilities.

• Ensuring all Underwriting & Claims teams across Asia Pacific are provided with administrative support in adherence with the SLA document including but not limited to:
  • Logging and clearing GCS Submissions
  • Policy Processing including Policy Wordings etc.
  • Processing Claim Payments
  • Completing Loss Runs
  • Claims and UW e-File uploads
  • Creation of broker/reassured codes
  • Any newly transitioned tasks to PST
• Maintaining a highly effective and responsive working relationship with all internal stakeholders.
• Prioritising work commitments ensuring daily workflows are managed effectively and KPI/SLA maintained
• Demonstrating behavior at all times in line with the Liberty core values
• Comply with all training materials and manuals and contribute to an effective and strong team-work culture.
• Ensuring compliance with all legal, statutory and corporate affairs requirements on a timely basis.

Qualifications and Soft skills

• Holds a Bachelor’s degree in Accounting/Business/Banking/Insurance or any other related field. Fresh graduates are encouraged to apply.
• Minimum 2 years’ experience in handling end-to-end processing of transactional tasks gained in the insurance industry is preferred.
• Engaged and committed to continual process improvements.
• Organized, reliable, analytical, meticulous and able to communicate effectively.
• Has high attention to details, focus in data accuracy and able to multi-task effectively.
• Must be a good team player and able to deal with all level of stakeholders across Asia Pacific with ease.
• Able to read, write and communicate fluently in Cantonese and Mandarin is preferred.
• Focused on quality outcomes in communications and all systems related transactions.
• Ability to deal with stakeholder complaints in a professional and friendly manner and escalate where appropriate.

What Next?

If you believe you can make a positive contribution to our team and want to be part of Liberty’s exciting future we would love to hear from you.

Please click APPLY NOW and attach your resume.

Agencies – We’ve got this covered!

We care about your privacy and the protection of your information. Click here for our Privacy Policy. By submitting an application for this role, you confirm that you have read, understood and consent to our Privacy Policy and further, that we may store any information you provide in the cloud and/or a third party platform used by the Liberty Mutual Group. You also agree that we may transfer your information to another country, including a country with different privacy laws to that of your own. You further agree that we may store your information for a period of up to 5 years and that we may contact you about relevant employment opportunities with the Liberty Mutual Group.

Liberty Specialty Markets, offers specialty and commercial line insurance and reinsurance across Asia Pacific. 

Find out what it takes to be part of a global Fortune 100 company that exists to help people embrace today and confidently pursue tomorrow.

• Global company.
• Competitive salary and benefits.
• Career development opportunities.
• Team-work culture.

The Finance Processing Services Assistant, is primarily responsible for ensuring that receipting, allocations, specific debt management activities, payments processing and other finance services, as well as associated journals and reconciliations are completed in accordance with Liberty policy and procedural guidelines accurately and in a timely manner.  The role requires interaction with internal and external stakeholders to ensure minimum outstanding debts levels are maintained, unallocated cash is minimized and payments are correctly processed.

Key responsibilities

• Processing and allocating receipts and payments in accordance with Liberty policy and procedure
• Ensuring unallocated cash is maintained at a minimum level and followed up actively
• Sending finance email chasers for overdue broker debt and taking relevant action for responses received
• Responding to debtor related queries and unallocated cash variances from internal and external customers as required
• Informing the Finance Processing Services Team Leader of unallocated cash and debtor issues or payments issues that may arise
• Maintaining records of documents processed for ready access and producing various reports when required
• Assisting with month end accounting procedures and with the production of monthly or quarterly reports as required
• Responsible for keeping procedural notes and manual up to date for all assigned tasks
• Contributing to process performance reviews, efficiency reviews and audits as required
• Maintaining a highly effective and responsive working relationship with all internal and external stakeholders
• Prioritising work commitments ensuring daily, weekly and monthly workflows are managed effectively
• Ensuring compliance with all legal, statutory and corporate affairs requirements on a timely basis

Qualifications and Soft Skills

• High level of customer focus – internal and external
• High level of attention to detail and accuracy skills
• High ability to manage through IT systems, including advanced Microsoft excel skills and preferably a working knowledge of SAP
• Strong prioritisation and time management skills
• Demonstrated accounting experience, preferably in Accounts Receivable or Accounts Payable
• Previous relevant experience in the Insurance industry desirable, however, fresh Graduates are also encouraged to apply as training will be provided
• Sound oral and written English communication skills
• Tertiary qualifications in a related discipline would be highly desirable (Accounting, Finance, Business)

Does this role sound like you or know someone great? If so, then we would love to hear from you.

What Next?

If you believe you can make a positive contribution to our team and want to be part of Liberty’s exciting future we would love to hear from you.

Please click APPLY NOW and attach your resume.

Agencies – We’ve got this covered!

We care about your privacy and the protection of your information. Click here for our Privacy Policy. By submitting an application for this role, you confirm that you have read, understood and consent to our Privacy Policy and further, that we may store any information you provide in the cloud and/or a third party platform used by the Liberty Mutual Group. You also agree that we may transfer your information to another country, including a country with different privacy laws to that of your own. You further agree that we may store your information for a period of up to 5 years and that we may contact you about relevant employment opportunities with the Liberty Mutual Group.