Claims Manager, Energy Property & Construction
Construction, Energy & Property Claims
Based in Sydney, Ben oversees Liberty's Australian Construction and Energy claims portfolio, and also assists with the handling of larger Property claims.
Before starting with Liberty in 2021, Ben has worked in claims both Internationally and in the Australian insurance markets since 2008. His experience spans from working for leading insurers as a senior Loss Adjuster, as well as in major loss claims at an international brokerage.
Ben holds a Masters in Property Valuation, is a Chartered Loss Adjuster and ANZIIF Senior Associate CIP.
Senior Claims Specialist, Crisis Management & Energy Property Construction
Claims
James manages larger Commercial and Corporate Property claims across a wide range of industries, and also claims resulting from Liberty’s Product Recall and Contaminated Products Insurance Policies.
James has a claims broking and claims examining background. He was initially a claims broker in the London insurance market, working for 2 major international broking houses, liaising with insurers in the Reinsurance, Casualty and First Party space.
He relocated to Sydney in 2001 as a Senior Reinsurance Claims Officer for a major reinsurer.
In 2008, James moved to First Party Property, examining Commercial, Strata and Householders claims with major insurers in the Australian Market, before joining Liberty in 2012.
He has been engaged in managing Energy, Property & Construction claims for 4 years, and Crisis Management Claims for over 2 years, within Liberty.
James has a Bachelor of Arts (honours) degree in Business Studies from the University of Greenwich, London, and a Master of Arts degree in International Relations, from the University of New South Wales.
PST Specialist, Claims
Claims
Mei Foong is based in Malaysia and handles First Party claims in Asia and Australian property claims.
Mei Fong joined Liberty in 2019 with 7 years' experience in the insurance industry having worked as a broker at a local firm. Starting her career at a life insurance company, she later moved to an insurance broking role as she transitioned into General Insurance.
Mei Foong holds a Bachelor of Science in Actuarial Science.
Vice President, First Party Claims, Asia Pacific
Claims
Nathan leads the First Party Claims team for Asia Pacific, encompassing Liberty's Marine, Energy, Property, Construction and Terrorism products. He is responsible for the delivery of a responsive, technically sound and commercially pragmatic Claims service across these product lines.
Nathan joined Liberty in 2008. He has managed Liberty's Asia Pacific Workers Compensation claims portfolio, the Australian Claims team across all products and the Asia Pacific First Party Claims team.
Nathan also served as Chief Legal Counsel for Asia Pacific from 2016 before returning to First Party Claims in late 2018.
Prior to joining Liberty, Nathan worked in both private practice and in-house Legal roles. He has extensive experience in litigation, product development, wording review and in the management of highly complex claims across all of Liberty's product lines.
PST Specialist, Claims
Claims
Nelfi is based in Malaysia and provides support to the First Party claims team in Asia Pacific.
Nelfi joined Liberty in 2022 with legal and insurance industry experience, managing claims. Nelfi focuses on First Party Energy, Property, Construction and Marine claims.
Nelfi holds a Bachelor of Laws (LL.B) (Honours) degree.
Claims Manager, Energy Property & Construction - Singapore
Claims
Phil is based in the Singapore office and manages Energy Property and Construction claims across Asia Pacific.
Phil joined Liberty at the beginning of 2021 from a global insurer in Singapore and has a background in large and complex First Party claims with particular focus on Oil & Gas, Petrochemicals, Power, Property, and Construction. Originally from the UK, he worked in the London insurance market before relocating to Singapore in 2013.
Phil has nearly twenty years’ experience in handling claims in the London and Singapore insurance markets.
Senior PST Specialist, Claims
Claims
Yvonne is based in the Malaysia office and provides claim support for the First Party claims team in Asia Pacific.
Yvonne joined Liberty in 2019 and has been in the insurance industry since 2014 including her time working with an insurance broker.
She holds a Bachelor of Business & Commerce and is currently working towards an Associateship of the Malaysian Insurance Institute (AMII).
As a Property and Crisis Management Claims Examiner, I draw upon 30 years of local and international insurance and reinsurance experience to provide the highest level of service to our...
Senior Claims Specialist, Crisis Management & Energy Property Construction
T: +61 2 8298 5974
It doesn't matter if a claim is simple or complex, large or small, it is immensely gratifying to settle a claim to the satisfaction of our clients.
My role allows me to interact across functions, and with brokers and surveyors which allows me to better understand the essence of claims. This process is the favorite part of...
My understanding of the requirements of our brokers and policyholders enables me to assess, resolve and settle claims promptly. I'm passionate about making my clients happy.